Privacy Statement

1 Oct 2024

This Privacy Policy describes how habonhomes.com ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website.

Introduction

Information We Collect

We collect certain personal information from you when you use our website, including:

  • Contact Information: Name, phone number, and email address.

  • Rental Preferences: Information you provide about your rental needs.

  • Payment Information: We do not collect any payment information. Manual payment selection is used.

  • Address Information: Street address, city, postal code (collected during the checkout process on our website).

We collect this information through online forms on our website. We do not collect any sensitive personal information such as Social Security numbers or credit card details.

Use of information

We use the information we collect to:

  • Process your requests for information about rental properties.

  • Communicate with you regarding potential rentals and marketing purposes.

  • Share your information with homeowners you choose to contact, in order to facilitate potential rentals.

  • We may, in special circumstances, share your information with law enforcement or other relevant authorities as required by law.

We do not use cookies or other tracking technologies on our website.

Security

We take reasonable steps to protect the information you provide us from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.

Data Retention

We retain your personal information for a period of one year after your last interaction with our website. After one year, we will delete your information.

Data Subject Rights

You have the right to access and erase your personal information. To exercise these rights, please contact us at info@habonhomes.com. Please note that the ability to erase information may depend on certain factors, such as legal requirements or operational needs.

Children's Privacy

Our website is not intended for children under the age of 18. If you are under 18, please do not use our website or provide us with any personal information.

Refund Policy

If you are not satisfied with the property or the rental agreement, you may be eligible for a refund under the following circumstances:

  • Cancellation Before Move-In: If you cancel your rental agreement before moving into the property, you may be eligible for a 100% refund of any payments made, minus a cancellation fee of 40%.

To request a refund, please submit a written request to info@habonhomes.com or WhatsApp +252618877003 within 2-3 business days of the incident. You may be required to provide supporting documentation to substantiate your claim. We will review your request and respond within 2-3 business days.

Commission

We do not charge any Value-Added Tax (VAT) on our services. We only charge a commission fee of 10% to 30% of the monthly rental amount.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@habonhomes.com.